Frequently Asked Questions

Q1: Can I return an item if I change my mind?
👉 Yes, within 14 days, provided it is unused and in its original packaging.

Q2: How long will my refund take?
👉 Refunds are usually processed within 7–10 business days after approval.

Q3: Who pays for return shipping?
👉 Customers pay return shipping, except for faulty or wrongly delivered products.

Q4: Do you ship outside of Greece?
👉 Yes, we currently ship across the EU.

Q5: Will I get tracking for my order?
👉 Yes, tracking details will be emailed after shipment.